Managers are in direct contact with employees and can see when their productivity and performance levels flag. It’s only natural that no one can keep their energy and creativity up all the time. However, businesses can minimise these dips by understanding their employees. Understanding each employee’s motivation and creating trusting, respectful relationships with employees can minimise these performance dips. 


What Causes Performance Issues? 

Performance issues can be caused by some common causes, including: 

  • They lack knowledge or skill
  • They have unclear or unrealistic expectations
  • They aren’t motivated (employees may feel unappreciated, burned out, or have a negative mindset)
  • They aren’t right for the job
  • They lack the skills needed for their work
  • Dealing with difficult personal circumstances
  • And more


What Does Resilience Mean? 

Resilience generally means the ability to cope and being able to bounce back. The term applies to both short- and long-term situations. 

This isn’t necessarily returning to a “pre-crisis” state. Instead, resilience means letting go of the way things were and choosing to focus on unique learning opportunities, and finding agile ways of learning to adapt to sudden changes and challenges. 


Why is Resilience Important? 

Each employee will face challenges and uncertainties they must overcome in order to be successful. The key is learning how to excel during difficult times and ensuring employees have the confidence needed to do so. 

Confident employees are self-reliant and make informed decisions. They also have the ability to problem-solve when faced with challenges. 


Steps Employers Can Take to Help Employee Resilience

There are things employers can do to help them rebuild their resilience right away.


1. Reframe Mindset

Resilience is based on how we think and view events or challenges. One essential thing an employee needs to be more resilient is a growth mindset. 

To be successful, employees must learn to face difficulties directly, choosing the best response to a problem or crisis. By changing their mindset, employees can learn to drive more intentionally and adopt behaviors that boost their mental and emotional wellbeing. 

Here are some tips for teaching employees how to reframe their mindset: 

  • Seeing challenges as opportunities for learning and growth
  • Practicing positive “self-talk” 
  • Remembering their not alone
  • Remind them that we never know what positive effects may result from negative events


2. Create a Psychologically Safe Environment

Next, creating a psychologically safe environment is another way to help employees become more resilient. But how can you create an environment where they feel safe? 

It starts with companies listening to their employees. Listen to what they’re saying and feeling. Each employee should be encouraged to express their worries and anxieties and to understand their emotions. 

Businesses must be empathetic and find ways to support their employees during challenging times.


3. Get Outside

Many employees tend to stay indoors, especially when the weather is colder, rainy, and unpleasant. Who wants to go out in weather like that? The problem is that allowing bad weather to avoid heading outside can make everyone feel even worse. 

On the other hand, going out when the weather’s not “perfect” is a great way to get fresh air and some exercise. Getting out of the office for a break, even in winter, is essential for everyone’s wellbeing. 

Exercise is beneficial for the mind and body. Pumping oxygen through our lungs and bodies has positive impacts over an indoor workout. It clears the lungs, lowers blood pressure, increases blood circulation, and improves digestion. The entire process results in higher energy levels, increased attention, and improved memory. 

Employees don’t need to go out for a jog; all it takes is a nice walk to improve their spirits and performance. In addition, offices in colours of blue or green can also have a positive impact. These colours remind us of nature with blue skies, tranquil lakes, and green forests. What could be more relaxing?


4. Recognise & Reassure

Another way to improve resilience and confidence levels is to practice gratitude. Gratitude means acknowledging the good things in life, even in the midst of difficulties. Being grateful in any form can enlighten the mind and make employees feel happier. Happiness and gratitude together have a healing effect on each person. 

Gratitude can improve health, build professional commitment, and increase optimism, selflessness, empathy, and self-esteem. 


5. Create Moments of Calm, Cosiness, and Delight

Another element of resilience is to acknowledge and accept that many things are out of our control while understanding that some aspects of life are in our control. 

The world is a turbulent place that creates uncertainty and dread. However, our immediate world can be what we make it, at least in some aspects. Employees must be taught that resilience takes ongoing intentional, and deliberate efforts to recognize and enjoy what’s good in the world. 

Employees can be taught to create a personal space where they can: 

  • Listen to their favorite music during and after work hours
  • Using a favorite scented candle or set of fairy lights to create a cosy atmosphere in their leisure area
  • Investing in quality woolen slippers (to keep feet warm and cosy)
  • Trying new activities such as cooking, journaling, sketching, and more to increase positivity and create moments of cosiness. 


6. Encourage Adaptability

Resilient employees are those who learn to accept and adjust to changes. Adaptability is an essential skill, as it enables employees to adapt to changes in the workplace quickly and get back to work with less disruption. 

There are three types of adaptability skills, including the following: 

  • Cognitive adaptability: allows employees to think through different potential scenarios and plan for several outcomes. 
  • Emotional adaptability: enables employees to accept and acknowledge that each person has a different way of working and thinking. 
  • Personal adaptability: employees can be taught to develop an adaptable personality. This ability allows them to see a situation for what it is and what it can become. Employees then have the ability to see the entire picture. 

When employees are taught to be adaptable, they can become more agile and adaptable in almost any situation. 


Summing It Up

Resilient employees are the key to any organisation’s success. When employees are taught how to be resilient, they have the skills to overcome challenges with creativity.